1. Introduction

Welcome to ShopFromBio. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and password when you create an account
• Order Information: Products ordered, quantities, delivery addresses, and payment details
• Store Information: Business details, product catalogs, and store settings for business owners
• Usage Data: Information about how you interact with our platform, including IP addresses, browser type, and device information
• Location Data: Location information when you choose to share it for delivery purposes

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process and fulfill your orders
• To communicate with you about your orders and account
• To send order notifications via WhatsApp
• To personalize your experience on our platform
• To analyze usage patterns and improve our services
• To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Store Owners: Order information is shared with the store owners to fulfill your orders
• Service Providers: We may share data with third-party service providers who assist in operating our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your data may be transferred

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent where applicable

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.